Protecting your private information is our priority. This Statement of Privacy applies to https://www.equip-mgr.com, Service Software Solutions and all Equipment Manager Mobile Applications and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Service Software Solutions include https://www.equip-mgr.com, EM, the Equipment Manager app and the Building Engineer app. The Equipment Manager website is a Software Support site. By using the Equipment Manager website and application, you consent to the data practices described in this statement.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available from Service Software Solutions. These may include: (a) registering for an account on our Site or software; (b) sending us an email message; (c) submitting your credit card or other payment information when ordering and purchasing products and services on our Site or from Serivce Software Solutions. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

One of the key components of the Equipment Manager mobile app is using location data to pinpoint the exact location of equipment the app user is servicing. As such, the mobile app will collect location data when the user submits data, reports and photos of equipment items. Users of Equipment Manager are made aware, during training, of the importance of using location data to accurately perform their work. In addition, the app notifies the user of the utilization of location data within the program. Location data is only used for the accurate use of the app. Location data is not exported to any third-parties.

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

You can access all your personally identifiable information that we collect online and maintain by contacting us at . We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Service Software Solutions welcomes your questions or comments regarding this Statement of Privacy. If you believe that Equipment Manager has not adhered to this Statement, please contact Service Software Solutions at:

Service Software Solutions
276 N Sumac St
Olathe , Kansas 66061

Email Address:

Telephone number:
1-913-961-9028

Effective as of: 1/1/2019 - Last Updated: 1/1/2021